Key Account Manager
Location: Detroit
Posted on: June 23, 2025
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Job Description:
Key Account Manager Summary: Manages the sales and relationship
activities from the company's largest accounts and potential new
accounts; generates and follows up on new, significant lead
closure, educates customers on the company's product lines; manages
key accounts in all aspects - services customers, coordinate
technical assistance/resources, and provide input to the Business
Units on competition. Success for this role is dependent on the KAM
possessing a strong knowledge of Value Selling the tangible and
intangible product attributes, the company services & support, and
the business unit's continuous improvement activities. Also
monitors the progress on key projects and ensures the communication
and subsequent actions are taking place between the customers and
the relevant functional area(s) internally. Coordinates technical
meetings, business meetings and sales meetings, both in-person and
via telephone, web or videoconference as required to further the
business relationship. Monitors global interaction between key
accounts and the company, whether within or outside of the
established territory of responsibility. Description: Manage sales
territory and all assigned key and major accounts. Set-up and
maintain customer files in Customer Relationship Management tools;
ensure that there are systems in place to keep the database
current. Build relationships with top accounts at all levels and
with all functions. Manage all key customer issues while
maintaining profitability and generating new business from new and
existing accounts. Review/negotiate pricing and terms, adhering to
defined limits regarding margins, exposure and liability, and to
maximize company profits. Supports company values including ethical
conduct and high integrity in all actions. Follow up on leads
generated for the territory. Generate trip summaries, forecast of
bookings and shipments by customer and product line and potential
new business, monthly sales activity reports. Report Sales
prospects, quotations activity and bookings probability.
Participates in BU master schedule meetings. Visit potential and
existing customers. Provide input on open customer issues re:
Quality, Delivery, Open Quotes, Projected POs, and NBOs. Identify
and pursue potential new business opportunities. Other duties may
be assigned. Complies with health and safety policies and
procedures. Supports company values including ethical conduct and
high integrity in all actions. Qualifications: Minimum AS degree in
a technical field; and 2 years of inside sales experience or
equivalent S. or equivalent Engineering or Physics (preferred).
Bachelor's degree (B.A.) in a technical or scientific field; eight
years related experience in field/technical sales and/or training;
or equivalent combination of education and experience. Willingness
to travel. INMAY2025 ZRCFS LI-RG1
Keywords: , Canton , Key Account Manager, Sales , Detroit, Michigan
