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Sales Associate

Company: Buy Buy Baby
Location: Canton
Posted on: November 22, 2021

Job Description:

Holiday Bonus Pay ProgramHourly Store Associates will be eligible to receive an additional $2.00 per hour for every hour worked on the following dates:

--- November 20, 21

--- November 26, 27, 28

--- December 4, 5

--- December 11, 12

--- December 18, 19

--- December 26

*Please note that you must remain a buybuy Baby Associate through December 27, 2021.

The Sales Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will be expected to meet sales and productivity goals and you will work directly as a consultant to customers who want to create wedding and gift registries.

Key Responsibilities :

Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support

Escort customers to appropriate merchandise

Explain basic features of merchandise to customers

Resolve customer issues and escalates issues as necessary to ensure customer satisfaction

Organize and straighten merchandise areas on the sales floor

Process customer transactions through the register as required

Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)

Assist customers in creating registries, as needed

Execute price changes and sign changes as needed

Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashiering

Education/Experience/Qualifications :

High School diploma or equivalent

1 year of retail experience desired

Effective communication and customer service skills

Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

Keywords: Buy Buy Baby, Canton , Sales Associate, Sales , Canton, Michigan

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