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High End Retail Team

Company: Hudson Group
Location: Canton
Posted on: November 13, 2021

Job Description:


Grow With Us!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. We couldn't serve our customers, landlords, and partners in airports, commuter terminals, hotels, and casinos without the continued support of our greatest assets: our team members. We're dedicated to hiring and training exceptional team members, who are committed to serving the customer as the Traveler's Best Friend. We strive to ensure we're fulfilling our team members' career potentials through training, skills-development, and career pathways - as our team members grow and succeed both personally and professionally, so does Hudson.

What We Will Offer You:
A rate of pay of $15.00 per hour
A 20% of Hudson Employee Discount
A 50% off Hudson Food & Beverage Discount
$300 hiring bonus for joining our team!

This Specialty Sales Associate Position Is For You, If You Would Enjoy:
Acting as a Brand Ambassador and providing customers with an exceptional customer service experience through an understanding of each customer's unique needs
Working in the Detroit Metropolitan Wayne Airport

Your Team Is Counting On You As A Specialty Sales Associate To:
Work the afternoon shift any day of the week, including weekends & holidays
Work a full-time schedule

Specialty Sales Associate Key Duties:
Engage customers by creating a memorable, tailor-made customer service experience
Maintain high energy and a professional manner at all times
Solve customer problems and exceeds expectations in store while servicing multiple customers
Meet individual and store sales targets for every working shift
Manage transactions at the cash register with accuracy and efficiency
Follow all company policies, cash handling policies, and special store loss prevention procedures
Communicate effectively with customers, fellow employees, and store management
Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
Communicate pricing, out of date, and inventory issues with management
Maintain the store environment, store organization and visual display and store sets
Keep inventory organization and integrity in transactions while displaying all current merchandise at all times
Participate in and complete the Dufry +1 and Out in Front associate training certification program and any Brand/product knowledge training
Process product shipments and transfers and perform related work as assigned

Required Qualifications:
Comply with company dress code
Exhibit passion and pride for the brand in every area of responsibility
Ability to lift at least 40lbs
Execute 5 Customer Service Standards at all times:
Greet the customer
Offer assistance to each and every customer
Ask lifestyle questions to suggest appropriate product
Provide quick and accurate service
Thank the customer each and every time
More than 2 years of retail experience in high-end fashion retail or specialty store
High School Diploma or equivalent
Ability to interact with diverse personalities and build relationships with team members and customers
High degree of interpersonal skills
Minimum of 2 years of high-end fashion retail experience

Some of our company-offered benefits for you and your family include:
Health & Well Being: Medical/Dental/Vision Insurance
Paid Time Off
Various Personal and Parental Leave Programs
Universal Life Insurance
Retirement Programs & Matching Employee Contributions: 401K & RRSP
Employee Recognition & Anniversary Programs
Training, Development, and Growth Opportunities
Tuition Assistance & Scholarship Programs
Referral Bonus Program

Hudson is an Equal Opportunity Employer of all qualified individuals. All employment decisions are made without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law. We are committed to creating an inclusive workplace in which we value diversity and unique experiences, backgrounds and identities.

Depending on the location of the position, applicants must be currently authorized to work in the United States or Canada for any employer.

Note to staffing agencies: Please do not contact Hudson (including the recruitment team or any hiring managers) regarding this position with candidates. If assistance is needed in filling any position for Hudson, a member of our recruiting team will reach out directly. #AF123

All offers are contingent upon successful completion and passing of background checks and/or employment verification results.

Keywords: Hudson Group, Canton , High End Retail Team, Other , Canton, Michigan

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