Enterprise PMO Manager - Operations (Hybrid)

Location: Walled Lake
Posted on: June 23, 2025

Job Description:

The Manager of the Enterprise Program Management Office (EPMO) is responsible for providing leadership and oversight of the enterprise portfolio management activities including the processes, governance, and management tools used to plan, create, monitor, report, and successful execution of the enterprise projects. Develops and maintains strong working relationships with internal and external partners to define the project team, assign responsibilities and achieve project milestones. Provides mentoring, feedback, encouragement, and advice related to PMO policy and governance to other team members. Essential Functions: Demonstrates clear understanding and ensures alignment of enterprise projects meet the organizations vision, objectives, scale and scope of projects, expected outcomes, business value and impact, timelines, roadmaps, and resource level requirements. Ensure alignment of enterprise projects meet business objectives and fall within strategic priorities. Accountable for driving execution and delivery of complex programs from start to finish. Establish project requirements, priorities, and deadlines. Ensure projects are completed in accordance with all risk, architecture, change, policy and other relevant guidelines. Establishes strong partnerships and engagement with resources across one or more projects (staff, equipment, vendors, and consultants). Manage budget for assigned projects, monitors project progress and adjusts resources and priorities accordingly. Responsible for project execution including ongoing management of risks/issues/change control, communication, and reporting. Ensure project completion is signed off on and effectively hand off to Operations team. Develop and maintain strong working relationships within IT department and 3rd party vendors or service providers in order to enhance results. Leverage client service focus approach to maintain relationships with internal and external partners. Lead and facilitate regularly occurring meetings. Supervisory Responsibilities: Manages and directs staff along with project teams in such areas including recruitment, selection and development to achieve Company goals and objectives. Minimum Job Qualifications: Bachelors Degree in Computer Science, Computer Information Systems, Marketing, Business Administration, or relevant field preferred, Associates Degree required. Minimum 4 years of analytical skills and requirements gathering related to application development and/or web products Minimum 4 years of experience managing projects that involve 3rd party service providers or vendors One or more certificates (ITIL, PMP, etc.) preferred Other Skills and Abilities Qualifications: Excellent customer service skills with both internal and external customers. Capable of working with frequent interruptions and changing priorities. Effective communication skills, written, verbal and interpersonal. Proficient time management, organizational skills and ability to meet established deadlines. Strong understanding of agile process and ability to actively practice agile methods. Ability to lead and manage multiple projects at once. Ability to facilitate and lead meetings and presentations.

Keywords: , Canton , Enterprise PMO Manager - Operations (Hybrid), IT / Software / Systems , Walled Lake, Michigan