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Field Service Technician/Mechanic

Company: Fraza
Location: Canton
Posted on: October 17, 2020

Job Description:

Our Field Service Technicians may be located on site or travel to customer locations depending on experience / skillset. Our technicians enjoy flexible working hours, a competitive incentive program, and uniforms. Field Service Technicians who work at customer locations drive company-supplied vehicles.Responsibilities:

Manage all on-site installation, repair, maintenance and test tasks for forklifts, aerial lifts, floor scrubbers and other materials handling equipment.Provide light to heavy-duty mechanical diagnostics and repair; determine proper solutions.Provide service and customer support during field visits or dispatches.Comprehend customer requirements and make appropriate recommendations/briefings.Build positive relationships with customers.Cooperate with technical team and share information across the organization.Produce timely and detailed service paperwork.Document processes.Operate vehicles / machinery in a safe manner and use current Information Technology.Follow all company's filing procedures and protocols.Tie workflow to schedule.Communicate with management staff.Must have and maintain a clean driving record & be drug and alcohol free.
Work Experience Requirements:
Previous diagnostic and repair experience with electric, diesel and/or hydraulic equipment.Ability to troubleshoot, test, repair and service technical equipment.Comfortable advising customers on repair needs.Strong customer service skills.State licenses/certifications helpful, but not required.
Education Requirements:
  • High school diploma, GED or equivalent required.
  • Associate's degree or technical school certification preferred. PI124840758

Keywords: Fraza, Canton , Field Service Technician/Mechanic, IT / Software / Systems , Canton, Michigan

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