REVELxp - Deputy General Manager, University of Michigan
Company: REVELxp
Location: Ann Arbor
Posted on: February 14, 2026
|
|
|
Job Description:
Job Description Job Description Description: ABOUT REVELXP
REVELXP is a premier sports hospitality company . We work with
hundreds of college and professional teams and major sporting
events to deliver exceptional fan experiences, including
full-service tailgates, premium hospitality events and exclusive
ticket packages. In addition to managing fan experience offerings,
we also provide comprehensive hospitality solutions to our team and
event partners with event staffing, event management, premium
hospitality management and venue installations. We are growing at a
rapid pace and are looking for goal-oriented, purpose driven,
high-energy individuals to join our team! We created REVELXP to
reimagine and redefine game day with memory-making experiences that
ignite fan passion, drive attendance, and build loyalty for sports
and entertainment brands across the world. We believe that sports
play a powerful, community building part in society and we work
with the purpose of amplifying the social experience around
gameday. This is why jobs here at REVELXP offer countless ways to
create memorable experiences - from hospitality to operations to
revenue generation. Our fast-paced, fun environment is what helps
us create true partnerships with the professional sports properties
we work alongside. The REVELXP team seeks to grow with innovative
self-starters who want to be a part of reshaping fan experiences
across the nation. We operate along a core set of values that set
us apart in how we work and who is a great fit for our team:
service, entrepreneurship, and joy. JOB DESCRIPTION As the Deputy
General Manager, you will report to and support the General Manager
in executing company objectives at assigned properties. The Deputy
General Manager will be responsible for managing daily operations
and expanding local business to achieve business goals and maximize
profitability. Responsibilities include overseeing and implementing
specific objectives for a property or group of properties, building
and maintaining external relationships, acting as a strong deputy
in the absence of the GM, and ensuring company standards are
upheld. To excel as an Deputy General Manager, one must exhibit
self-motivation and strong management skills, ensuring seamless
operations and meeting revenue targets. Ultimately, a top-notch
Deputy General Manager should perform effectively in high-pressure
environments and exhibit excellent problem-solving and
decision-making abilities. DUTIES AND RESPONSIBILITIES Primary
duties to include, but not limited to the following: SALES:
Oversight of revenue related activities (tailgates and event
rentals), including developing and executing local sales strategies
and prospecting new leads. Active participant in revenue generation
including outbound sales, inbound sales, in-person meetings and
community development initiatives. Ownership and growth of
relationships with university partners across multiple departments
and full-season buyers. Determining details for areas of oversight
to include in the guest communication plan for all tailgate and
event rental clients to ensure client satisfaction. Maintain an
intimate familiarity with all financial records and key performance
metrics to provide actionable insights to leadership. Responsible
for managing Accounts Payable and Receivable for all accounts under
your purview, including constant tracking and reporting. Negotiate
and design event rental and tailgate special events OPERATIONS:
Manage and improve current systems including but not limited to
quality control, maintenance, inventory and process management and
document control. Tracking and speaking to a budget of expenses
under your oversight. Acting as the next in line to answer
immediate questions or needs from partners or staff in the absence
of the General Manager. Embracing and promoting positive
improvements and company initiatives with a mindset of continuous
improvement. Ensuring compliance with company-wide initiatives and
processes/improvements Representing REVELXP by managing community
relations with customers, university administration, and athletic
department. Event Management Sourcing and managing relationships
with key vendors, including rental and food and beverage partners.
Overseeing areas of oversight on game day to ensure customer and
client satisfaction. Making quick problem-solving decisions.
Serving as an event lead in the absence of a general manager or
event manager, overseeing all aspects of event day from open to
close, including load-in, client support, vendor management, staff
training, and load-out. Visit and perform “tent touches” with
tailgate guests to build and sustain relationships. Tailgate guest
problem resolution before, on and after game day. Requirements:
DEPUTY GENERAL MANAGER REQUIREMENTS: Degree in business
administration or similar. Great interpersonal and communication
skills. Strong problem-solving abilities. Good observation skills.
An ability to deliver constructive criticism. Computer literate and
basic Math skills. An ability to identify weaknesses and provide
coaching where necessary.
Keywords: REVELxp, Canton , REVELxp - Deputy General Manager, University of Michigan, Hospitality & Tourism , Ann Arbor, Michigan