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Field Service Technician/Mechanic

Company: Fraza
Location: Canton
Posted on: January 4, 2021

Job Description:

Job DescriptionOur Field Service Technicians may be located on site or travel to customer locations depending on experience / skillset. Our technicians enjoy flexible working hours, a competitive incentive program, and uniforms. Field Service Technicians who work at customer locations drive company-supplied vehicles. Responsibilities: * Manage all on-site installation, repair, maintenance and test tasks for forklifts, aerial lifts, floor scrubbers and other materials handling equipment. * Provide light to heavy-duty mechanical diagnostics and repair; determine proper solutions. * Provide service and customer support during field visits or dispatches. * Comprehend customer requirements and make appropriate recommendations/briefings. * Build positive relationships with customers. * Cooperate with technical team and share information across the organization. * Produce timely and detailed service paperwork. * Document processes. * Operate vehicles / machinery in a safe manner and use current Information Technology. * Follow all company's filing procedures and protocols. * Tie workflow to schedule. * Communicate with management staff. * Must have and maintain a clean driving record & be drug and alcohol free. Work Experience Requirements: * Previous diagnostic and repair experience with electric, diesel and/or hydraulic equipment. * Ability to troubleshoot, test, repair and service technical equipment. * Comfortable advising customers on repair needs. * Strong customer service skills. * State licenses/certifications helpful, but not required. Education Requirements: * High school diploma, GED or equivalent required. * Associate's degree or technical school certification preferred. PI127314373

Keywords: Fraza, Canton , Field Service Technician/Mechanic, Engineering , Canton, Michigan

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