? [Apply in 3 Minutes] Scheduler
Company: 1-800 Hansons LLC
Location: Troy
Posted on: June 26, 2025
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Job Description:
Grow with us! 1-800 Hansons is a top ranked home improvement
company that is continuously growing and expanding! We are looking
for individuals who want to learn the business and receive the
guidance to continue to advance within the company! The Scheduler
is responsible for managing the schedule for the installation jobs
for designated branch locations. The Scheduler will monitor and
track the availability of the customer and installation crew to
ensure that scheduled work can occur as needed and within the
availability of both parties. The Scheduler will determine the
installation needs of the customer and reviews the installation
crew’s abilities and limitations to make sure the best crew for the
job is scheduled. This person will need the ability to problem
solve, forecast, and think strategically about the best and most
efficient way to schedule installation jobs to ensure completion.
The ideal candidate will possess strong organizational and
communication skills, as well as problem solving skills and a drive
to get things done. We Offer: - $17/hour - Weekly pay via direct
deposit - Full-Time - Eligible for Health Benefits at 30 days of
employment (medical, dental, vision, life, critical, accident,
short-term & long-term disability) - Eligible for 401k w/company
match at 90 days of employment - Paid Time Off - Hybrid Schedule (2
days from home and 3 in-office) - Additional 2 work from home days
per quarter and 2 floating work from home days per year -
Advancement opportunities - Referral bonuses - Employee as well as
Friends & Family Discounts What You’ll Do: - Communicating with
customers in regards to their availability for installation of
their purchases - Use the company’s scheduling technology system to
schedule installers according to their availability - Communicate
with installation crews to determine their availability to work on
assigned projects - Monitor and track the availability of the
customer and the installation crew - Enter data into the computer
system - Resolve scheduling conflicts or problems as they occur, or
work with leadership for assistance - Forecast scheduled
availability and job assignment - Pro-actively analyze gaps in the
schedule and/or opportunities to efficiently get jobs scheduled -
Maintain positive relationships with co-workers, customers, and
crews in order to influence and obtain cooperation - Make
recommendations for system improvements that will increase
efficiencies What We Need: - Minimum of three (3) years of
professional work experience - High-School diploma or GED - Detail
oriented - Basic computer skills, including MS Word, Excel, and
PowerPoint - Experience in customer service - Excellent
communication skills - Great organizational skills - Able to
multi-task well - Able to work independently as well as part of a
team Physical Requirements: - Must be able to remain in a
stationary position for prolonged periods - Requires the ability to
move about inside the office - Must be able to move items weighing
up to 25 pounds - Must be able to communicate effectively with
staff, customers, vendors, and the public - Constantly operates a
computer and other office equipment such as a calculator, copy
machine and computer printer Hours/Schedule: Full-time, 40 hours
per week/52 weeks per year. Must be available to work a flexible
schedule, including early evening hours. Due to cyclical nature of
position, some overtime, including evening and weekend hours, may
be required to complete projects under deadlines. It is the policy
of 1-800-Hansons not to discriminate against age, color, sex,
sexual orientation, gender identity, disability, national origin,
race, religion, or veteran status. Compensation details: 17 Hourly
Wage PIe12335a41207-37156-37954517
Keywords: 1-800 Hansons LLC, Canton , ? [Apply in 3 Minutes] Scheduler, Customer Service & Call Center , Troy, Michigan
