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Information Receptionist (Red Coat Ambassador)

Company: Veterans Health Administration
Location: Canton
Posted on: April 10, 2021

Job Description:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/13/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-4 position you must have served 52 weeks at the GS-3. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: You will be rated on the following Specialized Experience: You must have one year of general in the normal line of progression for the occupation in the organization. Qualifying general experience is documented experience progressively of basic or commonly used rules, procedures, or operations that typically requires some previous training or experience and indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. (This experience must be supported by your resume to be creditable.) OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 2 years education above the high school level (i.e., 60 semester hours) in any field for which high school graduation or the equivalent is the normal prerequisite. NOTE: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (UNOFFICIAL TRANSCRIPT REQUIRED: If you do not submit your transcript, your application will not be reviewed.) OR Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond GS-3 education requirement (i.e., successfully completed 1-year education above high school). (UNOFFICIAL TRANSCRIPT REQUIRED: If you do not submit your transcript, your application will not be reviewed.) Competencies for this position: Accountability Communication Customer Service Education and Training Interpersonal Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work will vary. There will be some walking and standing, possible bending, carrying of light items such as papers, books, small parts, driving a golf cart, pushing wheelchairs. Work Environment: The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices and meeting and training rooms. The work area is adequately lighted, heated and ventilated. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Keywords: Veterans Health Administration, Canton , Information Receptionist (Red Coat Ambassador), Administration, Clerical , Canton, Michigan

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